Package Management is an integral part of our services, we made possible contactless deliveries of packages SUPER EASY as well interesting via mobile devices

PACKAGE CHECK IN
SCAN PACKAGE – ADD CUSTOMER DETAILS

PACKAGE CHECKOUT
GET CONTACT LESS SIGNATURE OF CUSTOMER – CLICK PHOTO - PACKAGE DELIVERED

 

USP OF OUR SOFTWARE

• CONTACT LESS DELIVERIES OF PACKAGES
• SUPER RESPONSIVE INTERFACE
• IN/OUT LOG MAINTAINED WITH NAME, SIGNATURE AND PHOTO
• SEARCH PACKAGE VIA SCAN QRCODE
• CHECK ALL PACKAGES STATUS AND DETAIL AT A GLANCE

We will setup your location and upload customer information via .csv file and your account will be ready to use.

USERS REQUIRED TO OPERATE PACKAGE MANAGEMENT

1. Front-Desk Manager
2. Bellman (optional service)
3. Customer

 

Front Desk Manager

Front Desk Manager can perform following actions from his dashboard

1. Profile add/edit
2. Add Package
3. Package List
4. Search Package
5. Pending Packages List
6. Today’s Pending Packages List
7. Deliver Package
8. Package Details etc.
9. Delivery Status change accordingly Processing/Delivered

 

Process Defined

1. Package Received/Check IN by scanning package under ‘Add Package’
2. Rack Number entered in ‘Add Package’
3. Customer receive Email/SMS notification with QR CODE
4. Package Delivery/Check OUT by scanning QRCODE
5. Contactless signature URL provided to Customer for contactless delivery
6. Delivered Package strike off after receiving signature

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Customer

Customer account login details sent by system automatically. Customer can perform following action from their dashboard.

1. My Packages
2. Package Details
3. Request Delivery or Pick up

 

Process Defined

1. Customer get notification via email/sms as soon package received by Front Desk Manager
2. Customer Login and see package details
3. Select a. Pickup b. Delivery
4. Customer collect package from front-desk by himself or can ask for delivery
5. Customer show QRCODE at reception
6. QRCODE Scanned at a distance and provided a URL in SMS
7. Customer tap the link and Sign (using his finger) on his mobile device
8. Customer signature received by Front Desk Manager
9. Customer collect the package
10. Successful delivery notification sent via Email/SMS